FAQ

How to buy a product?

Most of the items in this store are for instant download. You just have to put them in your basket, then validate your order and proceed to payment.

You will immediately receive an email containing the links to the files to download.

Regarding physical items, they will be sent to you within 3 days after your order.

How to pay?

Different payment methods are available on my site. However, if you wish to pay in another way, please do not hesitate to contact me.

Bijou de Ré processes your payment information in a secure way. I will never have access to your credit card information.

How can I open an account?

Just click on the body icon at the top right of any page.

Or, click on “my account” at the bottom of this page, then fill in all the fields.

Opening an account will allow you to log in more easily for your next visit.

Can I send back a product?

Digital download items cannot be returned or refunded.

For physical items, I accept returns and exchanges. Contact me within 3 days of delivery and return the items within 7 days. The return costs are to be paid by the buyer. If the returned item is not in the original condition, any loss in value is the buyer’s responsibility.

Data privacy policy

Definitions

Customer: any competent professional or natural person within the meaning of Articles 1123 and following of the Civil Code, or legal person, who visits the Site subject to these general conditions.
Services: https://www.bijoudere.com makes available to Customers:

Content: All the components of the information on the Site, including text – images – videos.

Customer information: Hereinafter referred to as “Information(s)” which correspond to all personal data that may be held by https://www.bijoudere.com for the management of your account, customer relationship management and for analysis and statistical purposes.

User: Internet user logging in, using the aforementioned site.

Personal Information: “Information that allows, in any form, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of 6 January 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)

1. Presentation of the website.

In accordance with Article 6 of Law No. 2004-575 of 21 June 2004 on trust in the digital economy, users of the https://www.bijoudere.com website are informed of the identity of the various stakeholders involved in its implementation and monitoring:

Owner: self-owned company Julie Morihain – 289 rue des poterres 17940 RIVEDOUX-PLAGE
Publication manager: Morihain – julieparis77@yahoo.fr
The publication manager is a natural person or a legal person.
Webmaster: Julie Morihain – julieparis77@yahoo.fr
Host: 1and1 – 7 Place de la
Gare 57200 Sarreguemines 0970 808 911 Data Protection Officer: Julie Morihain – julieparis77@yahoo.fr

These GDPR legal notices are from the free generator offered by Orson.io

2. General terms and conditions of use of the website and the services offered.

The Site is a work of the mind protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not in any way reuse, assign or operate on its own behalf all or part of the elements or works of the Site.

Use of the https://www.bijoudere.com site implies full acceptance of the following terms and conditions of use. These Terms of Use may be modified or supplemented at any time, so users of https://www.bijoudere.com are invited to consult them on a regular basis.

This website is normally accessible to users at any time. However, an interruption due to technical maintenance may be decided by https://www.bijoudere.com, which will endeavour to inform users beforehand of the dates and times of the intervention. The website https://www.bijoudere.com is updated regularly by https://www.bijoudere.com. In the same way, the legal notices can be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to read them.

3. Description of services provided.

The purpose of https://www.bijoudere.com is to provide information on all of the company’s activities.  https://www.bijoudere.com strives to provide as accurate information as possible on https://www.bijoudere.com. However, it may not be held liable for any omissions, inaccuracies or deficiencies in the update, whether on its own account or on account of the third-party partners who provide it with this information.

All information provided on the https://www.bijoudere.com site is indicative and is subject to change. The information on https://www.bijoudere.com is not exhaustive. They are subject to changes that have been made since they were published online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website may not be held responsible for material damage related to the use of the website. In addition, the user of the site agrees to access the site using recent material, free of viruses and with a browser of last generationup-to-date The https://www.bijoudere.com site is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679)

The objective is to provide a benefit that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. It reserves the right, however, to interrupt the hosting service for the shortest possible periods, in particular for the purpose of maintenance and improvement of its infrastructure, failure of its infrastructure or if the Services and Services generate traffic deemed abnormal.

https://www.bijoudere.com and the hosting provider cannot be held responsible in case of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

https://www.bijoudere.com is the owner of the intellectual property rights and holds the rights to use all the elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited, unless prior written authorization from: https://www.bijoudere.com.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of Liability.

https://www.bijoudere.com acts as the site editor.  https://www.bijoudere.com is responsible for the quality and veracity of the Content it posts.

https://www.bijoudere.com shall not be liable for any direct or indirect damage caused to the User’s Materials when accessing the https website://www.bijoudere.com, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

https://www.bijoudere.com will also not be liable for indirect damages (such as loss of market or loss of opportunity) resulting from the use of https://www.bijoudere.com. Interactive spaces (possibility to ask questions in the contact area) are available to users.  https://www.bijoudere.com reserves the right to delete, without prior notice, any content deposited in this space that would contravene the legislation applicable in France, in particular the data protection provisions. Where applicable, https://www.bijoudere.com also reserves the right to challenge the civil and/or criminal liability of the user, in particular in the case of messages of a racist, abusive, defamatory or pornographic nature, whatever the medium used (text, photograph, etc.).

7. Management of personal data.

The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for trust in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Regulation on Data Protection (GDPR: no. 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected in the context of the creation of the User’s personal account and his navigation on the Site, the person responsible for the processing of Personal Data is: Julie Morihain.  https://www.bijoudere.comest represented by Morihain, its legal representative

As the controller of the data it collects, https://www.bijoudere.com undertakes to comply with the legal provisions in force. It is the Customer’s responsibility, in particular, to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, complete information on the processing of their personal data and maintain a register of processing in line with reality. Whenever https://www.bijoudere.com processes Personal Data, https://www.bijoudere.com shall take all reasonable steps to ensure the accuracy and relevance of the Personal Data with respect to the purposes for which https://www.bijoudere.com processes them.

 

7.2 Purpose of the data collected

 

https://www.bijoudere.com may process some or all of the data:

  • to enable navigation on the Website and the management and traceability of services and services ordered by the user: login and use data of the Website, billing, order history, etc.
  •  
  • to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
  •  
  • to improve navigation on the Site: login and usage data
  •  
  • to conduct optional satisfaction surveys on https://www.bijoudere.com: email address
  • to carry out communication campaigns (sms, mail): phone number, email address

https://www.bijoudere.com does not market your personal data, which is therefore only used for statistical and analytical purposes.

 

7.3 Right of access, rectification and opposition

 

In accordance with current European regulations, Users of https://www.bijoudere.com have the following rights:

 

  • right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users’ data, right to lock in or delete personal Users’ data (Article 17 GDPR), where they are inaccurate, incomplete, equivocal, outdated, or for which collection, use, disclosure or retention is prohibited
  •  
  • right to withdraw consent at any time (Article 13-2c GDPR)
  •  
  • right to limit the processing of Users’ data (Article 18 GDPR)
  •  
  • right to object to the processing of Users’ data (Article 21 GDPR)
  •  
  • right to the portability of the data that the Users have provided, when this data is the subject of automated processing based on their consent or on a contract (Article 20 GDPR)
  •  
  • right to define the fate of the Users’ data after their death and to choose to whom https://www.bijoudere.com must communicate (or not) its data to a third party that they have previously designated
  •  

As soon as https://www.bijoudere.com becomes aware of the death of a User and in the absence of instructions from it, https://www.bijoudere.com undertakes to destroy its data, unless their retention is necessary for probationary purposes or to meet a legal obligation.

 

If the User wishes to know how https://www.bijoudere.com uses his Personal Data, request to rectify them or object to their processing, the User may contact https://www.bijoudere.com in writing at the following address:

  Julie Morihain – DPO, Julie Morihain
289 rue des poterres 17940 RIVEDOUX-PLAGE.  

In this case, the User must indicate the Personal Data that he would like https://www.bijoudere.com to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.bijoudere.com by law, including the retention or archiving of documents. Finally, https://www.bijoudere.com Users may lodge a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/en/plaintes).

 

7.4 Non-communication of personal data

https://www.bijoudere.com does not process, host or transfer the Information collected on its Customers to a country outside the European Union or recognized as “inadequate” by the European Commission without first informing the customer. However, https://www.bijoudere.com remains free to choose its technical and commercial subcontractors on the condition that it provides sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

https://www.bijoudere.com agrees to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://www.bijoudere.com, the latter shall promptly inform the Customer and communicate the corrective measures taken. In addition, https://www.bijoudere.com does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of https://www.bijoudere.com and subcontractors (service providers), exclusively for the purposes of this policy.

Within the limits of their respective powers and for the purposes mentioned above, the main persons likely to have access to the data of the Users of https://www.bijoudere.com are mainly the agents of our customer service.

 

8. Incident Notification

Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we became aware of a security breach, we would notify the affected users so that they could take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their accounts and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site https://www.bijoudere.com is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption that https://www.bijoudere.com and its rights would be acquired would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation to preserve and modify the data vis-à-vis the user of the https website://www.bijoudere.com.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.bijoudere.com uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

 

When processing Personal Data, https://www.bijoudere.comprend tous les mesures raisonnables pour les protéger contre toute perte, utilisation détournée, accès non autorisé, divulgation, altération ou destruction.

 

9. “Cookies” and Internet Tags

The https://www.bijoudere.com site contains a number of hyperlinks to other sites, set up with the permission of https://www.bijoudere.com. Cependant, https://www.bijoudere.com n’a pas la possibilité de vérifier le contenu des sites ainsi visités, et n’assumera en conséquence aucune responsabilité de ce fait.

Sauf si vous décidez de désactiver les cookies, vous acceptez que le site puisse les utiliser. Vous pouvez à tout moment désactiver ces cookies et ce gratuitement à partir des possibilités de désactivation qui vous sont offertes et rappelées ci-après, sachant que cela peut réduire ou empêcher l’accessibilité à tout ou partie des Services proposés par le site.

9.1. « COOKIES »

 

Un « cookie » est un petit fichier d’information envoyé sur le navigateur de l’Utilisateur et enregistré au sein du terminal de l’Utilisateur (ex : ordinateur, smartphone), (ci-après « Cookies »). Ce fichier comprend des informations telles que le nom de domaine de l’Utilisateur, le fournisseur d’accès Internet de l’Utilisateur, le système d’exploitation de l’Utilisateur, ainsi que la date et l’heure d’accès. Les Cookies ne risquent en aucun cas d’endommager le terminal de l’Utilisateur.

 

https://www.bijoudere.com est susceptible de traiter les informations de l’Utilisateur concernant sa visite du Site, telles que les pages consultées, les recherches effectuées. Ces informations permettent à https://www.bijoudere.com d’améliorer le contenu du Site, de la navigation de l’Utilisateur.

 

Les Cookies facilitant la navigation et/ou la fourniture des services proposés par le Site, l’Utilisateur peut configurer son navigateur pour qu’il lui permette de décider s’il souhaite ou non les accepter de manière à ce que des Cookies soient enregistrés dans le terminal ou, au contraire, qu’ils soient rejetés, soit systématiquement, soit selon leur émetteur. L’Utilisateur peut également configurer son logiciel de navigation de manière à ce que l’acceptation ou le refus des Cookies lui soient proposés ponctuellement, avant qu’un Cookie soit susceptible d’être enregistré dans son terminal. https://www.bijoudere.com informe l’Utilisateur que, dans ce cas, il se peut que les fonctionnalités de son logiciel de navigation ne soient pas toutes disponibles.

 

Si l’Utilisateur refuse l’enregistrement de Cookies dans son terminal ou son navigateur, ou si l’Utilisateur supprime ceux qui y sont enregistrés, l’Utilisateur est informé que sa navigation et son expérience sur le Site peuvent être limitées. Cela pourrait également être le cas lorsque https://www.bijoudere.com ou l’un de ses prestataires ne peut pas reconnaître, à des fins de compatibilité technique, le type de navigateur utilisé par le terminal, les paramètres de langue et d’affichage ou le pays depuis lequel le terminal semble connecté à Internet.

 

Le cas échéant, https://www.bijoudere.com décline toute responsabilité pour les conséquences liées au fonctionnement dégradé du Site et des services éventuellement proposés par https://www.bijoudere.com, résultant (i) du refus de Cookies par l’Utilisateur (ii) de l’impossibilité pour https://www.bijoudere.com d’enregistrer ou de consulter les Cookies nécessaires à leur fonctionnement du fait du choix de l’Utilisateur. Pour la gestion des Cookies et des choix de l’Utilisateur, la configuration de chaque navigateur est différente. Elle est décrite dans le menu d’aide du navigateur, qui permettra de savoir de quelle manière l’Utilisateur peut modifier ses souhaits en matière de Cookies.

 

À tout moment, l’Utilisateur peut faire le choix d’exprimer et de modifier ses souhaits en matière de Cookies. https://www.bijoudere.com pourra en outre faire appel aux services de prestataires externes pour l’aider à recueillir et traiter les informations décrites dans cette section.

 

Enfin, en cliquant sur les icônes dédiées aux réseaux sociaux Twitter, Facebook, Linkedin et Google Plus figurant sur le Site de https://www.bijoudere.com ou dans son application mobile et si l’Utilisateur a accepté le dépôt de cookies en poursuivant sa navigation sur le Site Internet ou l’application mobile de https://www.bijoudere.com, Twitter, Facebook, Linkedin et Google Plus peuvent également déposer des cookies sur vos terminaux (ordinateur, tablette, téléphone portable).

 

Ces types de cookies ne sont déposés sur vos terminaux qu’à condition que vous y consentiez, en continuant votre navigation sur le Site Internet ou l’application mobile de https://www.bijoudere.com. À tout moment, l’Utilisateur peut néanmoins revenir sur son consentement à ce que https://www.bijoudere.com dépose ce type de cookies.

 

Article 9.2. BALISES (“TAGS”) INTERNET

 

https://www.bijoudere.com peut employer occasionnellement des balises Internet (également appelées « tags », ou balises d’action, GIF à un pixel, GIF transparents, GIF invisibles et GIF un à un) et les déployer par l’intermédiaire d’un partenaire spécialiste d’analyses Web susceptible de se trouver (et donc de stocker les informations correspondantes, y compris l’adresse IP de l’Utilisateur) dans un pays étranger.

 

Ces balises sont placées à la fois dans les publicités en ligne permettant aux internautes d’accéder au Site, et sur les différentes pages de celui-ci.  

Cette technologie permet à https://www.bijoudere.com d’évaluer les réponses des visiteurs face au Site et l’efficacité de ses actions (par exemple, le nombre de fois où une page est ouverte et les informations consultées), ainsi que l’utilisation de ce Site par l’Utilisateur.

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